First-Timer Journey
A consistent Day 0 to Day 90 care sequence for every visitor who walks through your doors. Designed to ensure no visitor is met with silence. We set up a custom QR check-in and handle follow-up via WhatsApp in your voice, fully human-reviewed before sending.
The Care Queue
The coordinating system for your existing members. It gathers indicators like attendance drop-offs, inbound texts, and care requests (bereavement, hospital visits). We place them as a clear, prioritized list on your WhatsApp with draft responses you can approve or edit in seconds.
Member Lifecycle Care
The proactive feature triggered by calendar dates. We watch for birthdays, wedding anniversaries, and year-since-loss moments. This is where Tend produces the strongest "this church sees me" response, building long-term connection with zero staff overhead.
Pastoral Voice Notes
You record a warm library of blessings once. Tend prepares and suggests drafts to pair with them on member birthdays and milestones. Share your voice without spending hours recording messages individually.
Monthly Health Report
A written narrative summary and relational update delivered monthly, keeping your leadership aligned on care coordination. Designed to be easily forwardable to elders and church boards, showing exactly how your community is being tended.
Care Consistency Score: Q2
First-timer 90-day retention at 88%. Visitor follow-up completion rate at 94%. Inactivity response rate at 85%.