The Reactive
Care Queue.

The member who is quietly slipping away.

It starts when someone misses a Sunday. Then they fade from their small group. By the time the team notices, the member has been gone for weeks. Quiet absence is hard to catch when you're busy, but database patterns show it clearly.

The Care Queue brings these indicators to your attention. It checks for attendance drop-offs, inbound messages, and web forms. Instead of forcing you to log into a complicated database dashboard, Tend compiles these updates and sends them directly to your preferred messaging thread.

Each notification includes a drafted personal check-in written in your team's voice. Once approved, it is sent directly from your official church number or email. It looks and feels completely organic to the member, preserving the personal touch. The loop is closed.

How the briefs land in your chat app

The entire care feature runs in your text threads.