Pricing Structure

Predictable Tiers.
No Gated Features.

Pricing follows attendance, not features. Scoped transparently for single sites with custom packages for multi-campus networks.

All plans start with a 60-day onboarding pilot · Vouched referrals receive 50% off base

Predictable Flat Tiers

Simple, predictable monthly pricing scaled to your church's attendance size. Scoped for single sites with custom packages for multi-campus networks.

Community

Under 150 weekly
$250/mo
Designed for church plants and growing congregations. Includes standard database sync, automatic absence check alerts, and weekly briefs.

Growth

150 - 500 weekly
$600/mo
Our most popular plan. Adds dedicated support analyst review to write custom follow-up narratives and custom database configurations.

Multi-Site Prep

500 - 1,500 weekly
$1,200/mo
Perfect for mid-to-large single campuses and emerging multi-site churches. Includes high-capacity data integrations and priority support.

Network

1,500+ & Multi-Campus
Custom
Full operational care delivery engine for large churches and multi-campus networks. Scoped custom setups based on campus count and integrations.
Book a call to scope your church

Subscription Details

Subscription Tiers Base Anchor & Maximum Ceiling
Attendance Tier Base Anchor Band Ceiling
Under 150Weekly attendees $250/mo $450/mo
150 - 500Weekly attendees $600/mo $1,050/mo
500 - 1,500Weekly attendees $1,200/mo $2,200/mo
1,500 - 3,000Weekly attendees $2,500/mo $4,200/mo
3,000 - 7,500Weekly attendees $4,500/mo $8,500/mo
7,500+Weekly attendees $10,000/mo $18,000/mo
Denomination HQHQ Level Integration Bespoke Quote ($35k anchor)

* The base anchor is the standard price with no scope add-ons. The band ceiling is the maximum that scope modifiers can add, capped deliberately below the next band's anchor.

What's Included On All Subscription Tiers

Dedicated Support Desk

A real human team reviews your database signals, drafts messages in your voice, and manages workflows on your behalf.

Database sync integration

Seamless connection to Planning Center, Google Sheets, or other databases with zero manual data migration.

Weekly care brief delivery

Get prioritized checklists delivered straight to your preferred chat thread on Monday morning and Wednesday.

Monthly health reports

Receive executive PDF reports documenting visitor retention trends, active care tracking, and your Care Consistency Score.

Outcome Fees Charged only when Tend produces a named, measurable result.

Connected Member

$40 once

Charged once when a first-time guest reaches Day 90 still actively engaged in your church lifecycle.

Reactivated Member

$30 once

Charged once when a quiet, inactive member returns to active community life after a Tend care touch.

Volunteer-Activated

$20 once

Charged once when a member successfully completes their first 90 days of serving in a volunteer role.

Scope — The only way the price moves up

For genuine additional work a pastor can see.

The price moves up only for real, verifiable reasons — more campuses, more services, more communities served, or a priority service level.

Additional campus or site Max 3
Each site multiplies the follow-up and care work.
Additional weekly service Max 4
More services mean more first-time visitors to reach.
Additional community or language track Max 3
Each track is served by an in-culture specialist.
Priority service level Elected
A named Church Success Manager, next-day response, a fortnightly brief.

* Maximum scope modifiers represent the standard operational limits of our attendance bands. If your church exceeds these additions (or reaches the maximum band ceiling), we will customize a bespoke plan or transition you to our Denomination / custom enterprise tier.

Meeting churches where they are

The only way the price moves down.

The Vouched Pilot Program

The Vouched Pilot allows you to experience Tend’s full operational support with complete confidence. By building on peer-to-peer trust, we eliminate complex administrative cycles and provide a fully guaranteed, risk-free onboarding window.

Peer-to-peer trust allows us to bypass lengthier sales loops and launch active care operations directly in your database in a single week.

Begin your church pilot program
1. Council Introduction An introduction and explicit vouch by an active Tend Pastor Council member peer.
2. 60-Day Trial at Half Price Begin at 50% of your attendance-tier anchor. Zero setup fees, zero contracts, and zero outcome charges during the pilot.
3. Promise Active from Day 1 The Tend Promise is fully active. If we fail to meet our care outcomes during these 60 days, you receive a full refund.
4. Annual Conversion at Day 60 If the care outcomes land as promised, the pilot converts to a standard annual partnership.
5. Council Credits Referring council pastors earn credits (or small revenue share) for helping grow the trust-based community.
FAQ

Frequently Asked Questions

What is included in the monthly subscription fee?
The monthly fee is a predictable flat subscription tier scaled to your church's average weekly attendance size. It covers your dedicated support analyst desk, continuous database sync, messaging channel routing setup, weekly briefs compiled on Monday and Wednesday, and monthly narrative reports.
How is our attendance tier determined?
We review your average weekly attendance over the past quarter to place you in the correct subscription tier. If your church grows significantly, your tier adjustments are scoped during quarterly reviews, ensuring predictable budgeting.
Do you support multi-campus churches?
Yes. For multi-campus or multi-site churches, we scope a custom setup package based on your campus count, active database integrations, and support desk requirements, rather than charging by raw membership size or church income.
Are there contracts, hidden fees, or database integration costs?
We require zero contracts and you can cancel at any time. We set up your databases, sync your preferred communication channels, and configure the triggers in the first week. Regular plans start at our standard monthly rate, while peer-vouched referrals receive 50% off their base tier for the first 60 days.
Do you only support communication through WhatsApp?
No. We meet you and your members wherever you already are. While our previews demonstrate WhatsApp messaging, our operations team coordinates check-ins and delivers notifications via WhatsApp, standard SMS text messages, Telegram, or email, depending entirely on what your staff and congregation prefer to use.
How does the refund guarantee work?
Our pilot contract includes a written outcome guarantee: we guarantee that your first-time visitor follow-up rate will rise to 85% or higher during your first 60 days. If we fall short on this or any Tend Promise standard during the pilot, you receive a full refund.
Every price, backed by the promise

Every church gets the full service — the smallest plant and the largest parish alike.

Pricing follows attendance, not features. There is no locked tier, no gated add-on, no feature you have to upgrade to reach. And every partnership is backed by the Tend Promise, ensuring our operations remain fully aligned with your ministry's success.

Read the Tend Promise Begin a conversation