What happens after I submit this form?
A member of our support team will reach out to schedule a 20-minute Zoom call. We will show you what a Monday brief looks like for your attendance size and walk through a demo care queue. If you decide to move forward, we set up your dedicated database isolation and WhatsApp channel.
Do we need board approval to start the pilot?
Our 60-day onboarding pilot requires no upfront contracts and is fully refundable if outcomes are missed. Vouched referrals receive 50% off their attendance-tier monthly base rate. This is priced to fall within discretionary budgets, allowing pastors to run the pilot and demonstrate clear outcome metrics to their board before transitioning to a full annual plan.
How long does database onboarding take?
Onboarding takes exactly seven business days. We log into your existing database (or build one from scratch on Google Drive) and establish the secure database isolations. You do not need to do any data migration.
Can Tend integrate with our existing Planning Center database?
Yes. Tend reads check-in data, forms, and group rosters from Planning Center through their secure API. Your church continues using Planning Center exactly as you do today. Tend simply acts as your internal church success team, executing the operational workflows and delivering your prioritized Care Queue directly to your preferred messaging thread.
Do you only work through WhatsApp?
No. While we use WhatsApp in many visual examples due to its rich audio blessing support, we operate inside whatever communication channel your church and staff already run—whether that is WhatsApp, standard SMS text messaging, Telegram, or email. We will never force your staff or congregation onto a new messaging platform.